Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, the vinyl or CD must be defective and in the same condition you received it, unused and in its original packaging. Proof of purchase is required.

To start a return, please contact us at TheSpins.lb@gmail.com. Do not send the item back on your own. Returns must be approved first, and we will arrange a driver to pick up the item from you once approved.


Damages and Issues

 

Please inspect your order upon receiving it. If the item is defective, damaged, or incorrect, contact us within 7 days so we can evaluate the issue and make it right.

 

Refunds or Exchanges

 

All orders are Cash on Delivery.

If your return is approved, you can choose:

  • A cash refund, or

  • An exchange for another item

Non-Returnable Items

 

We do not accept returns for:

  • Items that are not defective

  • Damage caused by misuse or normal wear

  • Change of mind

Only defective items are eligible for return.